Services - JULAN Electric
POWER SUPPORT TO SERVE YOU

The quality management system is sound, and the relevant positions are fully equipped with technical personnel. With a series of professional testing equipment, strictly control the production of related products. Be able to check product operation data in time and feed back to relevant departments.

Our Services
Technical Support
Provide technical support for the entire product range, including product selection and replacement, troubleshooting, application and installation issues, and provide customers with answers to common technical questions (FAQ).
Business Support
Provide order processing support for customers, and provide logistics and business information consulting to all customers, including price, inventory, delivery time, invoice inquiry, etc., and handle returns and exchanges, as well as provide e-commerce support.
Pre-sales and after-sales service
The professional technical team will provide 7×24 hours of service in a timely manner, and well-trained and experienced industry senior service experts will provide you with the most professional service solutions and implement the most efficient on-site processing.
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OVERVIEW OF JULAN ELECTRIC’S DIGITAL INTELLIGENT OPERATION AND MAINTENANCE SERVICES

1. Digital platform:Utilizing big data, Internet of Things, artificial intelligence, to build an integrated digital operation platform for real-time monitoring and management of power equipment.

2. Intelligent monitoring:Real-time monitoring through smart sensors to detect faults and anomalies in time to ensure safe operation.

3. Predictive maintenance:Use data analytics and machine learning to predict potential equipment failures, enable proactive maintenance, and reduce downtime and costs.

4. Remote diagnosis:Remote diagnostics are provided over a network connection, allowing expert teams to quickly analyze problems and provide solutions, reducing the need for on-site visits.

5. Intelligent management:Automatically generate and adjust maintenance plans based on equipment performance to ensure efficient and durable operation.

6. Environmental protection and energy saving:Optimize operating parameters, reduce energy consumption and carbon emissions, and support low carbon and environmental goals.

7. Comprehensive security:Includes data encryption, access control, and security audits to ensure the security and confidentiality of operational data.

8. Broad support:Customer service online to provide comprehensive technical support, regular maintenance and upgrade services.

These services improve the efficiency, safety and value of power equipment management, driving the smart and green transformation of the power industry.

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JULAN SERVICE SUPPORT
Electrical system integrated solution provider

We strictly control high technology to create world-class quality products. We are meticulous in every process and we cannot ignore any detail.

We have a series of professional testing equipment to strictly control the production of products.

We provide you with timely and thoughtful after-sales service, so that you have no worries!

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Choose Julan Electric, we work closely with well-known brands such as Schneider and continue to innovate to ensure that we provide you with the safest, most reliable and efficient electrical products.
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